Orders under £50
For UK orders under £50 we charge a flat delivery charge of £3.36. We aim to post your order within 2-4 days of placing it. We ship from Tuesday to Saturday each week. If your order weighs under 1kg it will be sent first class. All heavy or bulky orders over 1kg will be sent by second class and should be with you in 3 – 5 days.
Orders over £50
For UK orders over £50 delivery is FREE. If your order qualifies for free delivery we do reserve the right to send your order by second class or courier depending on how heavy or bulky your package is.
We charge a flat fee for European delivery of £15 (with exceptions below). All parcels are sent Royal Mail Airmail to ensure they reach you as soon as possible.
Australia, New Zealand & Republic of Singapore delivery
Our flat fee for delivery to Australia, New Zealand and the Republic of Singapore is £25*. All parcels are sent Royal Mail Airmail.
Rest of the world delivery
If your country is not mentioned above we charge a flat rest of the world delivery fee of £20*. All parcels are sent Royal Mail Airmail.
*Please note that for large overseas orders we reserve the right to pass on additional postage charges for heavy or bulky orders (typically over 1kg). We will always contact you prior to dispatch to advise of any additional charges.
International packages are sent using Royal Mail Airmail which is an untracked service. If you would like to add tracking to your package, you will need to add International Tracking to your order before checkout. International Tracking costs £5.
Unfortunately we cannot be held liable for International Parcels which go missing where Tracking has not been purchased.
Additional Delivery Information
Please note that in accordance with UK export regulations we are required to declare the value of all items and identify the order as dutiable “merchandise” for all international parcels. It is the customer’s responsibility to pay any overseas customs duties, foreign taxes or other fees that may be imposed. For more information on taxes, duties and customs regulations please contact your local customs office directly.
All our delivery dates are estimates and we cannot be held responsible for delays in deliveries caused by Royal Mail or any other courier we may use.
We do not deliver to PO Boxes.
If your parcel has not arrived as soon as you hoped please allow 10 working days for UK orders and 30 working days for International orders before you contact us to allow sufficient time for postal delays.
** We cannot ship to the following countries: Aland Islands, American Samoa, Bonaire, Sint Eustatius And Saba, Bouvet Island, British Indian Ocean Territory, Cook Islands, Côte D’Ivoire, Curaçao, French Southern Territories, Guinea-Bissau, Heard Island And Mcdonald Islands, Iran, Iraq, Israel, Mayotte, Niue, Palau, Palestinian Territory, Pitcairn, Russian Federation, Saint Barthélemy, Saint Helena, Ascension And Tristan Da Cunha, Saint Martin (French Part), Somalia, South Georgia And The South Sandwich Islands, South Sudan, Svalbard And Jan Mayen, Syrian Arab Republic, Tajikistan, Tokelau, Ukraine, United States Minor Outlying Islands and Western Sahara.